Profiles and structured listings
Define the fields, categories and required information for each listing type. Review imports and existing records for gaps or inconsistent values.
Services
Start with the visitor's question and the operator's responsibility for the answer.
Define the fields, categories and required information for each listing type. Review imports and existing records for gaps or inconsistent values.
Build useful search and filtering around the information actually available. Define no-result behavior and how service areas differ from a physical address.
Plan how a listing is submitted, claimed, reviewed and corrected. Make status and administrator decisions understandable to the submitter.
Implement the platform's agreed review and moderation rules. Explain what a badge or listing status establishes, and avoid implying verification that has not occurred.
Connect supported subscription, payment or promoted-placement workflows where needed. Keep paid visibility understandable to visitors and define staff handling for exceptions.
Give administrators tools to maintain categories, resolve duplicate records and review submission queues. Document ownership and the upkeep required after launch.